PRIVACY POLICY AND PERSONAL DATA PROTECTION

This privacy policy and personal data protection statement has been created to inform the concerned parties about how their “personal data” (referred to as PII, Personally Identifiable Information) is used on the internet. PII, according to United States laws on data protection and information security, identifies information that, individually or in connection with other information, can be used to identify, locate, and contact different individuals. Please read our data protection policy carefully to understand how we collect, use, and protect your personal data.

What personal data do we collect from visitors to our website?

When you place an order, especially once you register, you will be prompted to provide your name, email address, postal code, phone number, or any other information that will help improve your user experience.

When do we collect data?

We collect your data when you place an order or enter information on our website.

How do we use your data?

Once registered, after making a purchase, subscribing to our newsletter, participating in a survey or marketing communication, visiting the website, or using any other feature the website has to offer, we will use the collected data as follows:

• To enhance the user experience and enable us to provide content and product offers that you are most interested in.
• To allow us to respond promptly to customer service requests.
• To process transactions with you more efficiently.
• To send you emails related to your order or other products and services.

How do we protect visitors’ data?

Our website is regularly scanned for vulnerabilities and security loopholes to ensure that your visit to our site is as secure as possible.

We conduct regular malware scans.

Your personal data is stored in secure networks and is accessible only by a limited number of individuals who have special access rights to such systems and are obligated to treat this information with confidentiality. Additionally, all sensitive information you transmit to us is protected by a Secure Socket Layer (SSL).

We employ a variety of risk prevention measures when a user places an order to protect their personal data.

All transactions are processed by a gateway provider and are not stored or processed on our servers.

Do we use cookies?

Yes. Cookies are small files that a website or provider saves on the computer’s hard drive through the internet browser (provided it is allowed), allowing the website’s systems or the provider to recognize the browser and collect and record specific information. For example, we use cookies to store and process products in your cart. They will also be used to establish your preferences based on your past and current activities on the website, so we can provide you with better service. Additionally, we use cookies to gather general information about data traffic and interactions with the website to provide a better user experience and improved tools.

We use cookies to:

• Store products in the cart and process them.

You can set to receive alerts when a cookie is sent or you can disable all cookies. You can do this in your browser settings (e.g., Internet Explorer, Google Chrome). Each browser is slightly different, so we suggest using your browser’s help menu to find the correct settings.

If cookies are disabled, some functions may be deactivated, affecting the browsing experience on our website. Additionally, some of our services may not function correctly.

Third-party disclosures

We will not sell, trade, or transfer your personal data to third parties by any means.

Links to third-party providers

Occasionally, at our discretion, we may offer products or services from third-party providers on our website. These third-party websites have their own independent data protection guidelines. Therefore, we assume no responsibility for the content and activities of linked websites. However, we still want to protect the integrity of our website and welcome any feedback regarding these websites.

Delaware’s Online Privacy and Protection Act (DOPPA)

Delaware’s Online Privacy and Protection Act (DOPPA) came into effect on January 1, 2016. DOPPA requires the operator to prominently publish its privacy policy on its website. The policy must describe the categories of PII the company collects from users and the categories of third parties with whom PII may be shared. The policy must also address how the company handles browser-based “do not track” requests. To learn more, visit: https://delcode.delaware.gov/title6/c012c/index.shtml

Users will be informed of any changes to personal data protection via email. Users can change their personal information by emailing it to us.

Additionally, we inform you that we do not allow third-party providers to pursue behavioral issues.

Fair information practices

The Fair Information Practices Principles are the foundation of data protection law in the United States, and the principles contained in them play a significant role in the global development of data protection laws. Understanding the Fair Information Practice principles and how they should be applied in practice is essential for compliance with various data protection laws and for the protection of personal data.

To adhere to fair information practices and in case of a data protection law breach:

• We will inform the user via email within 1 business day.

Additionally, we embrace the principles of individual redress, whereby individuals have the right to exercise and enforce their rights in accordance with the law against data collectors and processors who do not comply with the law. This principle not only requires that an individual has executive rights against the data user, but also that this person has access to courts and state authorities to investigate and/or prosecute the data controller for non-compliance with the law.

CAN-SPAM Act

The CAN-SPAM Act is a law that regulates commercial emails, imposes requirements on advertising messages, gives recipients the right to stop receiving emails, and provides severe penalties for violations.

We collect your email address to:

• Send information, respond to inquiries, and/or other requests.
• Process orders, send information, and updates related to those orders.
• We may also send you additional information about your products and services.
• To market our mailing list or continue to send emails to our customers after the initial transaction has occurred.

To comply with CAN-SPAM requirements, we attest to the following:

• We do not use false or misleading email addresses or subject lines.
• The message will be appropriately labeled as an advertisement.
• The address or location of our corporate headquarters will be mentioned in the email.
• If applicable, third-party email marketing services’ compliance will be verified.
• Promptly honoring opt-out/unsubscribe requests.

To allow users to unsubscribe by clicking a link at the end of each email.

In case you wish to stop receiving future emails, you can do so at any time by simply following the instructions found at the end of each email, and we will immediately remove you from any correspondence.

Get in touch with us

If you have any questions about the privacy policy, contact us via email at support@orbitmallstore.com.